Privacy Policy
SSR Dairy, also known as "Shri Sita Ram Gau Sewa Dham" (hereinafter referred to as "SSR Dairy," "we," "us," or "our"), is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.ssrdairy.com (the "Site"), or use our services, including online ordering of dairy products such as milk, butter, and other related products (collectively referred to as "Services").
By using our Site or Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with the practices outlined in this policy, please do not use our Site or Services.
Information We Collect
We may collect the following types of information:
1. Personal Information
- Name
- Contact details (email address, phone number, mailing address)
- Payment information (credit card details, billing information)
- Shipping and delivery details
2. Non-Personal Information
- IP address
- Browser type and version
- Device type and operating system
- Referral sources (how you found our site)
- Pages visited and usage patterns
- Cookies and similar technologies (see Cookie Policy section below)
How We Collect Information
We collect information in the following ways:
- When you register on our site β You may provide your personal details during account registration, placing orders, or subscribing to our newsletters.
- Through cookies and tracking technologies β We use cookies, web beacons, and similar technologies to collect information about your usage of our site. (Please refer to our Cookie Policy section below for more details.)
- From third parties β We may receive personal and non-personal information from third-party partners, such as payment processors, delivery services, or analytics providers.
How We Use Your Information
We use the information we collect for the following purposes:
- To process orders β Personal details and payment information are used to fulfill and deliver your dairy products.
- To improve user experience β We analyze website traffic, user behavior, and other metrics to improve our services and provide a better experience.
- To send updates and promotions β We may send promotional materials, newsletters, and other communications related to SSR Dairy products and services, if you have subscribed to receive such updates.
- To comply with legal obligations β We may use your information to meet legal and regulatory requirements, prevent fraud, or resolve disputes.
- For customer support β We may contact you to respond to inquiries, resolve issues, or provide assistance related to your orders or our products.
Disclosure of Your Information
We may share your information in the following situations:
- Service Providers β We may share your information with third-party service providers, such as payment gateways, delivery companies, and hosting services, for the purpose of fulfilling your orders or improving our Services.
- Business Transfers β In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring company.
- Legal Requirements β We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.
- With your consent β We may share your information if you have consented to such sharing.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
Security of Your Information
We take reasonable measures to protect the security of your personal information, including the use of encryption, secure servers, and access controls. However, no data transmission or storage method is 100% secure, and we cannot guarantee the absolute security of your information.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site. They help us remember your preferences, analyze site traffic, and personalize content.
You can manage or disable cookies through your browser settings, but doing so may affect your ability to use some features of our website.
For more information on how we use cookies, please see our Cookie Policy.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access β You may request access to the personal information we hold about you.
- Correction β You may request corrections to any inaccurate or incomplete personal information.
- Deletion β You may request the deletion of your personal information, subject to legal and contractual obligations.
- Objection β You may object to the processing of your personal information under certain circumstances.
- Opt-out β You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email or contacting us directly.
If you wish to exercise any of these rights, please contact us using the contact details below.
Third-Party Links
Our Site may contain links to third-party websites that are not owned or controlled by SSR Dairy. We are not responsible for the privacy practices or the content of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
SSR Dairy does not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us immediately, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes to this page and update the "Effective Date" at the top of the policy. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
SSR Dairy
SHREE SITA RAM GAU SEWA DHAM
Gairat pur Bas Badshapur, Gurugram, Haryana-122101
Email: Shreesitaramgausewadhaam@gmail.com
Phone: +91 99993 59998